Hi All,
recently i have toreplacePABX switch and after that we are having issue with outgoing calls onlandlines on all the 4 analog trunks,we are all good calling internally and any mobile numbers but when we call any landline number, anyone on the other end can not hear use but we can hear them so it is just a one way audio. I have tried all the different prefixes, tested different phones but nothing works.
One of the telstra technician was on site yesterday and he tested all the analog trunks on One Access by disconnecting PABX and we successfully made outgoing calls so issue is definitely PABX configuration.
i am new here so may be i have not described the issue clear enough, happy to collect further information. Any help will be highly appreciated to resolve this issue.
Thank You